There's no such thing as a computer expert

Sometimes when I'm introduced the person will say "Pamela's a computer expert." I always try to quickly correct that misconception. There is no such thing as a computer expert. There are people who know more than you do. Maybe people who know a lot more than you do. But no one knows everything about computers. It's such a huge topic and it's evolving so quickly, that at best you can learn one little aspect and be an expert at that.

Any computer person I know will tell you they get frustrated with new software and new hardware set ups just like everyone else. Because it's their job and maybe their passion, they just stick with it until they figure it out. That doesn't mean you're stupid because you can't figure out why your all-in-one printer won't fax. Or because you're struggling to learn a new piece of software. Computer knowledge doesn't come to you at birth or through osmosis. You have to work at it. It's a skill that requires training like all other skills.

I'm learning two new software programs right now. Trust me, there have been plenty of calls to tech support or searches through my reference books to find solutions. Tech support is one of the most important criteria for choosing software, in fact. You have to have assistance.

You and all of the other "experts."