"Got Your Back"

Over the past 14 years, Your Computer Lady has developed a system for working with clients that we call the “Got Your Back” process. Our goal has always been long term clients who come back to YCL over and over with a variety of projects. We want to reduce your frustration and headaches by stepping in to do projects so you are able to focus on what you do best – your real business. How do we do this?

• One point of contact – Though YCL has a network of experts for graphic design, web site programming, database creation, etc. you only deal with one person. This allows us to learn your business. We can pick up faster on a project. We learn details, special industry terms and personal preferences.
• Wide range of services – Our network gives us the means to have an amazing range of services to offer you. If we don’t do a particular job, we know who does!
• Online support – Within 15 seconds, we can set up an online meeting to look right at your computer. We can teach you how to use a software feature. We can fix a problem for you.
• Back ups – Your Computer Lady keeps extensive back up files. If you can’t find that brochure file from two years ago so it can be updated, we can!
• Large or small projects – We don’t care if it’s a big project with lots of hours or a small question that can be handled with an online training session.

We estimate that the “Got Your Back” process can save you on average 20% over doing a project yourself.  Not sure?  Give Pamela a call today and discuss the project you need finished.